FAQs

As a matter of fact, we do.  We have a great coloring sheet about the water cycle.  We also have a maze so that kids can learn about drinking water systems and how water gets to your faucet!  Do your kids like EyeSpy or puzzles?  Or maybe they want to learn about water conservation, responsibility, or leaks.  Print the sheets off and help them learn in a fun and exciting way!

You might want to be careful what you dispose of in your toilet or sink.  Many items can block or clog your sewer line.  They can also block or clog our sewer lines, or damage our sewer pump stations.

• Diapers - Don't flush an entire diaper.  They can clog your pipes.
• Oils, Fats, and Grease - They don't just clog arteries!  They will easily clog pipes.  Instead of pouring them in the sink, store them in a container to dispose of.
• Feminine Products - If it is designed to be super absorbent, then it doesn't belong in the toilet.
• Wipes and Paper Towels - These will cause major clogs.  It is best to throw them in the trash.
• Hair - Hair will act as a net, catching other waste as it goes down, potentially creating big blockages.
• Paint - Paints should be recycled or disposed of properly.  Pouring paint down the sink is a terrible idea.
• Rubber - Items such as rubber gloves and condoms aren't designed to break down.  Putting them in the toilet means you are risking a big clog.
• Toys - Your kid thinks it's gone.  You know it's stuck.  Teach kids to keep items out of the toilet, and keep the lid closed when possible.
• Massive Amounts of Toilet Paper - Toilet paper is great to flush, just not the whole roll at once.  Like most things in life, moderation is key.

The Mississippi State University Extension Service has produced an informative graphic about the negative effects of flushing the wrong things.  View it here.

You can see our photos page for some pictures showing the terrible results of grease, oils, and fats in sewer lines.  View it here.

If a boil water alert is necessary, there are several ways we may notify customers.  In the instance of a large scale boil water alert, we may use the TV news media to help publicize the alert to our customers.  We might also post it on our website, and use both our email alert notification system and our text alert notification system.  In the instance of a smaller, more localized boil water alert, we will use signage on the streets or even notice at the houses alerting the residents of the boil water notice.

See the home page of our website to sign up for email alerts.  If you want to sign up for text alerts, simply text the word WATER to 877-230-8989.

Our water source is from wells drawing from the Cockfield Formation and Sparta Aquifer.